# Support

This project is open source and is not a company. Instead **we rely on a network of contributors and users to provide support.**

### Free support

Problem? Don't worry. Someone else has probably been through that before you.

* First have a look at our **user documentation** and **Frequently Asked Questions.**
* If you issue is not referenced there, or you want to request a new feature, please open a **GitHub issue.**
* If you have more general questions about CryptoPay, the way it works and why you should use it, you're welcome on our **Chat** or **Telegram**

Getting proper supports also depends on how you formulate your questions. Read our **troubleshooting guidelines.**

### Paid support

As we are an Open Source project, someone in the community might want to help. Therefore we've facilitated a channel on our Chat to find these talents.

Check out our `Freelance` channel on Chat.

{% hint style="danger" %}
CryptoPay Server is and will not guarantee or vouch for any support.
{% endhint %}